Privacy Policy

Important Information & the Purpose of this Privacy Notice

Call Beta respects your privacy and is committed to protecting your personal data. This privacy notice aims to give you information on how we collect and process your personal data through the use of our website www.callbeta.com, including any data you may provide through this website when you use its functionality to contact us, through our online enquiry forms which can be found throughout the site. Please note that our website is not intended for children and we do not knowingly collect data relating to children.

You must read this privacy notice together with any privacy or information security policies we may provide on specific occasions during ongoing communications. This privacy notice supplements the other documentation and does not override them.

Controller

 

Call Beta is the controller and responsible for your personal data (collectively referred to as "Call Beta," "we," "us," or "our" in this privacy notice).If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

 

Email Address: info@callbeta.com
Address: _____________

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), The UK Data Protection Authority (DPA) regarding any privacy or information security concerns (www.ico.org.uk). If there are any present concerns or issues, please consider contacting Call Beta primarily to try and resolve them before ICO escalation is required.

 

Changes to the Privacy Notice

We keep our privacy notice under regular review, and we may modify or update it from time to time. Any changes we make to our privacy notice in the future will be posted on this page, and where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

 

Your Duty to Inform Us of Any Changes

As a company, we frequently contact our customers, contacts, and prospects, ensuring that we have the most up-to-date information possible. However, if the contact information we have needs to be updated, please inform us. We must hold the most accurate and current data

 

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have control over these third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy notice applicable to the website in question.

 

Data Collection and Usage

At Call Beta, we understand the importance of protecting your personal data and ensuring that we collect it transparently and responsibly. In this section, we outline the types of data we collect, how we collect it, and how we use it to provide our services to you.

 

Types of Data We Collect

We collect personal data within the General Data Protection Regulation (EU GDPR) definition. This includes any information that can be used to identify a natural person (data subject). The personal data we collect through our website's contact forms include:

Identity Data

Your name, company of employment, email address (required), and contact number(s) Profile Data: How you found us, the number of agents, and other usage data Cookies: We use cookies to collect Usage Data that helps us understand your needs and provide the best possible service.

Aggregated Data

We also collect, use, and share Aggregated Data for any purpose. This type of data does not directly or indirectly reveal your identity, and it includes statistical or demographic data. For example, we may aggregate your Usage Data to calculate the percentage of visitors accessing specific website pages and views. However, if we combine Aggregated Data with your personal data, we treat the combined data as personal data and use it in accordance with this privacy notice.

Special Categories of Personal Data

We use different methods to collect the data mentioned above, including:

Website Forms:

You may willingly give us the information using the forms on our website.

Automated Technologies & Interactions:

We may automatically collect Usage Data using cookies, server logs, and other similar technologies as you browse our website.

Publicly Available Sources:

We may receive Usage Data about you from various third parties and public sources such as analytics providers like Google based outside the EU.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests Where we need to comply with a legal or regulatory obligation.

We generally do not rely on consent as a legal basis for processing your personal data via this website, other than concerning sending direct marketing communications to you. You have the right to withdraw consent to marketing at any time by contacting us using the methods set out above.

Cookies

What are Cookies?

A cookie is a small text file that is stored on your computer or mobile device when you visit a website. Cookies contain information that can later be read by the website server in the domain that issued the cookie to you. Some cookies are essential for the website to function properly, while others are used to enhance your user experience.

 

Types of Cookies

At Call Beta, we use three types of cookies:

Session Cookies-

These cookies exist only while you are navigating our website and are usually deleted when you close your web browser.

Persistent Cookies -

These cookies remain on your device until they expire or until you delete them. They allow us to remember your preferences and tailor your experience on our website accordingly.

Third-Party Cookies -

These cookies are set by third-party websites to collect information for behavioural, demographic, and analytical purposes. We use this information to improve our website and deliver the best possible user experience.

How to Manage Cookies

You can choose to accept or decline the use of cookies on our website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling certain cookies may impact your experience on our website.

Below are some links to commonly used web browsers and how to manage cookie settings:

Mozilla Firefox: Learn more about the "Private Browsing" setting and managing cookie settings in Mozilla Firefox.

Google Chrome: Learn more about "Incognito" and managing cookie settings in Google Chrome.

Microsoft Edge: Learn more about managing cookie settings in Microsoft Edge

Safari: Learn more about "Private Browsing" and managing cookie settings in Safari.

 

Your Rights and Information Security

As a user of Call Beta's services, you have certain legal rights regarding your personal data. Additionally, Call Beta has implemented appropriate measures to ensure the security of your personal data

 

Your Legal Rights

 

Request Access: You have the right to request a copy of the personal data that Call Beta holds about you.

Request Correction: You can request Call Beta to correct any incomplete or inaccurate personal data.

Request Erasure: You can ask Call Beta to delete your personal data where there is no good reason for continuing to process it, where you have successfully exercised your right to object, or where processing your data is unlawful.

Object to Processing: You have the right to object to Call Beta's processing of your personal data where it relies on legitimate interests and this impacts on your fundamental rights and freedoms. You can also object to processing for direct marketing purposes.

Request Restriction of Processing: You can request Call Beta to suspend the processing of your personal data in certain scenarios, including when you want us to establish the data's accuracy, when our use of the data is unlawful, or where you need us to hold the data even if we no longer require it.

Request Data Transfer: You can request Call Beta to transfer your personal data to a third party.

Withdraw Consent: You can withdraw your consent for Call Beta to process your personal data, though this will not affect the lawfulness of the processing carried out before consent was withdrawn.

 

Information Security

Call Beta has implemented security measures to prevent unauthorized access to your personal data and limit access to employees, contractors and third parties who have a business need to use it. We have an information security management system in place to ensure that we consistently provide a secure service.

 

Change of PurposeCall Beta will only use your personal data for the purposes for which it was collected, but we may use it for a different purpose if we consider it compatible with the original purpose. We will notify you and explain the legal basis for doing so if we need to use your personal data for an unrelated purpose. We may process your personal data without your knowledge or consent where required or permitted by law.

 

External Third PartiesWe use Google Analytics to track website activity, and Google reCAPTCHA to protect against spam and abuse. Google may transfer information to third parties where required by law, but will not associate your IP address with any other data held by Google. Information collected by reCAPTCHA is used to improve the service and for general security purposes, but will not be used for personalized advertising by Google.